Alethexis
  • Pricing
  • Trust

Stay ahead of the AI Act

Regulatory analysis, AI news and product updates. No noise.

I agree to receive communications from Alethexis: content about AI and regulation, and product news. I can unsubscribe at any time.

Data protection — newsletter

Controller: ALETHEXIS, S.L. (NIF B88758057). Purpose: to send you the Alethexis newsletter (content about AI and regulation, and product news). Legal basis: your consent (Art. 6(1)(a) GDPR), which you can withdraw at any time. Recipients and transfers: we use providers acting on behalf of Alethexis for hosting, security and email delivery. No disclosure of your data to third parties for their own purposes is planned, except where required by law. Some providers may process data outside the EEA with the safeguards set out in the additional information. Rights of access, rectification, erasure, objection, restriction and portability: privacidad@alethexis.com. You may lodge a complaint with the Spanish Data Protection Authority (AEPD, www.aepd.es) or with the supervisory authority of your Member State (Article 77 GDPR). More information in the privacy policy.

Alethexis
Take the AI Act assessment (3 minutes)14-day free trial

Product

  • M1 Visibility
  • M2 Governance
  • M3 High-Risk Ready
  • Agentic Add-on
  • How it works
  • All features
  • Pricing
  • AI governance software

Solutions

  • For DPOs and consultants
  • Shadow AI
  • If you develop AI

Sectors

  • Dental Clinics
  • B2B Distribution
  • Food Distribution
  • Recruitment and HR
  • Private Education
  • Private Healthcare
  • Financial Services
  • Logistics and Transport
  • Professional Services and Consulting
  • Other sectors
  • All sectors

Resources

  • The Route: AI governance in 30 days
  • AI Act assessment
  • Templates
  • EU AI Act guide
  • Glossary
  • AI Act timeline
  • Blog
  • Changelog

Trust

  • Overview
  • Trust Center
  • Security

Company

  • About us
  • Contact
  • hello@alethexis.com
  • Partners

Legal

  • Legal Notice
  • Privacy Policy
  • Terms of Service
  • DPA (Data Processing Agreement)
  • Cookie Policy
  • Subprocessors & Service Providers Register
© 2026 Alethexis, S.L. · NIF B88758057 · C/ Tirso de Molina 36, 08940 Cornellà de Llobregat (Barcelona) · The enterprise standard. Built for SMEs.

Alethexis structures the governance, risk, operation and evidence of AI use. Using the platform does not constitute legal advice, nor does it by itself establish regulatory compliance.

LinkedIn · Contact · Product data in the EU 🇪🇺 · See the subprocessors & service providers register
By Rafael Luque Ocaña·13 September 2026

Customer zero: how Alethexis applies to itself the method it sells

A record of four practices Alethexis applies to itself, with evidence: no visitor analytics, a no-card trial, data in Frankfurt with RLS, integrity hashes.

If you are considering Alethexis — or any tool that will process your company's data — the reasonable question is whether the provider practises what it preaches. This page is a record, not a sales pitch: four practices Alethexis applies to itself, the public evidence that lets anyone check them, the figures recounted on 12 September 2026, and what remains open. It is the same standard we argue for any governance claim: with its evidence it is a fact; without it, an opinion.

The record, in one table

PracticeWhat we doWhere it showsHow we checked it
No visitor analytics, no pixelsThe site loads no audience analytics and no third-party pixelsCookie policyNo measurement script in the HTML or in the code the site serves (checked on 26 September 2026)
A trial without a cardSign-up with email and password, or with Google; the 14-day trial starts when setup is finished, with no payment methodPricingThe sign-up form has no payment field, and starting the trial does not go through the payment gateway
Data in the EU, with row-level isolationDatabase and storage in Frankfurt; row-level security on every tableSecurity · Sub-processorsRegion eu-central-1; RLS on 80 of 80 tables, with 191 policies
Integrity hash, not signatureEvery generated PDF records its SHA-256 hash; there is no electronic signatureSecurityThe hash table does not allow records to be changed or deleted

No visitor analytics, one week in which there were, and a loose end that was closed

The site loads no audience measurement tools and no third-party conversion pixels, and the cookie policy says so: there are no visitor analytics and, for that reason, no consent banner to show. No page loads a measurement script today: we checked on 26 September, in the HTML and in the code the site serves. A policy that says "we don't do analytics" next to a script that asks for it would be a contradiction anyone could see in their browser.

It was not always so, and a record says it. Vercel's Web Analytics feature was enabled on the project from 31 August to 26 September 2026, and data was collected from 31 August to 7 September: the site mounted that component, which counts page views without cookies, until it was removed on 7 September; the feature was switched off in the dashboard on 26 September. When we wrote this record, Vercel's query API returned "Web Analytics not found" and we read it as the feature not being enabled. It did not show that: a query that finds no data says nothing about the state of a switch. The provider keeps that week's data according to its retention period; the deletion request will be noted here with its date.

There was also one loose end, which this record noted on 13 September instead of leaving it out: the site mounted Speed Insights, another Vercel product that measures page performance — how long pages take to load — not who visits them, and the cookie policy did not mention it. Two options were written down: remove it or declare it. Closed on 26 September 2026 with the first: the component was removed from the site, so no page sends those metrics any more. The product still shows as enabled on the Vercel project and the dashboard offers no way to switch it off; what we did check is that no page loads its script any more.

A trial that does not ask for a card

Trying Alethexis does not require a card. The sign-up form asks for an email address, a password and acceptance of the terms; you can also sign in with Google. The 14-day trial starts when the initial account setup is finished, and the code that starts it does not touch the payment gateway: it writes the trial status and the date it ends.

What is requested, afterwards and during that setup, are the organisation's details — legal name, sector and size — because they configure the account. The tax ID is optional at that step: it is only required when subscribing, before the payment is created. It is a design decision that sums up all four: ask for each piece of data where it is needed, and not before.

Data in Frankfurt, with row-level isolation

The product's database and storage are in Supabase's eu-central-1 region, in Frankfurt; on 12 September 2026 the project's own API confirmed it. Isolation between customers does not depend on the code remembering to filter: the database does it, with row-level security (RLS). On that day, all 80 tables in the main schema had it enabled, with 191 policies. And it goes back a long way: the migration that created the Alethexis schema defines 35 tables and enables RLS on all 35.

Data in the EU does not mean that nothing leaves the EU, and it is worth saying so just as clearly: there are sub-processors with international transfers, covered by standard contractual clauses and, where applicable, by the EU-US Data Privacy Framework. The list is public on the sub-processors page, and the security page details the measures. When Alethexis processes data on a customer's behalf it is its processor within the meaning of Article 28 GDPR, and the DPA sets out what that article requires the contract to contain. It is the same thing worth asking of any AI vendor.

Integrity hash, not signature

Every PDF the product generates — the use policy, the governance minutes, the responsibility matrix, the FRIA, the DPIA and the agent inventory — records its SHA-256 hash when it is generated. As of 12 September 2026 there were 31 hashes recorded, across those six document types. The hash makes it possible to check that a document has not changed since it was generated; it identifies no one and is not an electronic signature, which the product does not have.

That is why we no longer call it a signature. We corrected it in the interface, the specification and the documentation, because "signature" invokes the legal regime for electronic signatures, whose requirements the product does not meet. The table that stores the hashes keeps its inherited technical name, but the database does not allow its records to be changed or deleted.

What this record is not

It is not an external audit and does not replace one. The DPA gives customers the right to audit Alethexis's compliance, and the record of processing activities required by Article 30 GDPR exists and is kept up to date. What this page does is more modest and easier to check: it sets out four facts, with the public evidence and the date they were checked. If any of them stops being true, the page is revised, just as a classification expires when the law changes.

Nor is it a sales argument. It compares Alethexis with no one and promises nothing about what a customer will achieve. There are things no system does for you — nor for us — and where that boundary lies is covered separately.

What can be copied

The method is not exclusive to a software vendor. Any SME can draw up its own record with three rules:

  1. Every claim, with its evidence. "We don't put customer data into personal tools" is worth what the record proving it is worth.
  2. Every piece of evidence, with its date. What was checked in September says little about December if nobody looks again.
  3. What is open, written down. A loose end on record is governance; a hidden one is a risk someone will find before you do.

Who is behind Alethexis, on the company page; and the summary of all this, on Trust.

Content in accordance with Articles 4, 28, 30 and 44 of Regulation (EU) 2016/679. Figures recounted on 12 September 2026; the query is in the product repository.

This article is for informational purposes only and does not constitute legal advice.

Frequently asked questions

What data does sign-up not ask for?

It does not ask for a card or a phone number. The sign-up form asks for an email address, a password and acceptance of the terms, or sign-in with Google. The organisation's details are requested afterwards, when the account is set up; the tax ID is optional there and is only required when subscribing.

Where are the servers?

The product's database and storage are in Frankfurt, in Supabase's eu-central-1 region. There are sub-processors with international transfers under standard contractual clauses, and their list is public on the sub-processors page.

Who audits this?

There is no external audit of these practices. The DPA gives customers the right to audit Alethexis's compliance, and the evidence in this record is public and carries the date it was checked.

Sources

  • Regulation (EU) 2016/679 (GDPR), Article 28(1) to (3)
  • GDPR, Article 4(7) and (8), Article 28(4) and (10), and Article 44
  • GDPR, Article 30(1)

Last substantive review: 26 September 2026

Scope: Customers and prospective customers of Alethexis. A record of four of its own practices with their public evidence and figures recounted on 12 September 2026; not an external audit. Reviewed on 26 September 2026 to close the Speed Insights loose end and to date the week in which Vercel analytics did run.

Reviewed by Rafael Luque

Want to start from the beginning? The Route: AI governance in seven steps →

Drafted with AI support and published after human review. Editorial responsibility: Alethexis SL.

Related

  • Checklist or evidence: why ticking boxes isn't AI governance
  • What a system cannot do for you, and what it can: where the line is
  • Your AI vendor is almost always a processor: what the Article 28 contract has to say
  • A complete SME case: from the first AI inventoried to a reviewable decision (and one that does not apply)

Where to go next

Next read

Checklist or evidence: why ticking boxes isn't AI governance

Next step

Take the AI Act assessment (3 minutes)

Get analysis like this in your inbox

Alethexis regulatory and product news. No noise.

I agree to receive communications from Alethexis: content about AI and regulation, and product news. I can unsubscribe at any time.

Data protection — newsletter

Controller: ALETHEXIS, S.L. (NIF B88758057). Purpose: to send you the Alethexis newsletter (content about AI and regulation, and product news). Legal basis: your consent (Art. 6(1)(a) GDPR), which you can withdraw at any time. Recipients and transfers: we use providers acting on behalf of Alethexis for hosting, security and email delivery. No disclosure of your data to third parties for their own purposes is planned, except where required by law. Some providers may process data outside the EEA with the safeguards set out in the additional information. Rights of access, rectification, erasure, objection, restriction and portability: privacidad@alethexis.com. You may lodge a complaint with the Spanish Data Protection Authority (AEPD, www.aepd.es) or with the supervisory authority of your Member State (Article 77 GDPR). More information in the privacy policy.